Legal Notices

BUSTRONOME, TERMS & CONDITIONS

The online sale of Vouchers on the site www.bustronome.com is for individuals and professionals. These general terms and conditions of sale (“CGV”) are intended to govern exclusively all relations between the company Bustronome SAS, operating under the name “Bustronome”,  company with a capital of 400.000 Euros of which the registered office is located at 4 quai de Seine 93400 Saint Ouen immatriculated at RCS of Bobigny Siren 797 408 960 (“Bustronome”) and its customers (as defined below). These General Terms and Conditions apply to the exclusion of any other document, with the exception of special conditions of sale which may be applicable. If such special conditions exist, they are specified on the presentation page of the event

ALL SALES ARE FINAL. No exchanges or refunds.  BUSTRONOME tries to adhere to scheduled departure times as much as possible. If you are late or miss your scheduled departure, you cannot exchange or refund your order. Please note there is no climate controlled area to wait for the bus during the boarding process. BUSTRONOME does try to accommodate passengers of all abilities, when possible. For liability reasons, BUSTRONOME staff is not allowed to assist, except in emergency. Folding wheelchair storage can be accommodated, depending on available space. Displays of intoxication are strictly forbidden on our vehicles. Any drunken or unruly passenger(s) will be removed from our vehicles or the vehicle boarding area at the sole discretion of BUSTRONOME staff and will not be issued an exchange or refund. BUSTRONOME reserves the right to record various segments of our tours and performances for use on promotional and marketing material. BUSTRONOME makes every effort to provide on time service. It does not guarantee its departure and arrival times, which may be delayed by various factors including weather, traffic road conditions, mechanical problems and any other conditions beyond BUSTRONOME’s control. BUSTRONOME is not liable for any inconvenience or expense caused as a result of such delay. BUSTRONOME assumes no liability or responsibilities for property, delay or expense arising from or caused by weather conditions, acts of God, war, accident, government regulations or restrictions, from an act or omission of an individual, traffic, road conditions, mechanical problems, or any other cause or condition beyond its control. BUSTRONOME reserves the right to cancel or change any advertised schedule or route without any notice and assumes no liability or responsibility for any conditions beyond its control that may interrupt or cancel a tour or strand individuals on the bus. BUSTRONOME is not liable for lost, stolen or destroyed items. BUSTRONOME tour is appropriate for all ages. There is no assigned seating for BUSTRONOME. Seating will be determined by BUSTRONOME staff based on the party size. For NO reason can you purchase an attraction pass and apply it to a Groups,. For Groups, Private and Corporate bookings, please contact our Group Sales Department at contact@bustronome.com.

By purchasing a ticket to BUSTRONOME, , you have been added to our email database, you can unsubscribe at any time.

IMPORTANT GUEST INFORMATION:

Lost and Found – Please report a lost or stolen item by emailing : contact@bustronome.com

Policies – BUSTRONOME, is a family friendly excursions and so, we expect our guests to behave appropriately. Violating our policies may cause our staff to ask you to exit the bus (regardless of location on the route) without refund. Please review the following policies.

No Smoking

Language – Guests using profanity or abusive language, symbols or gestures may be asked to leave the bus without refund.

Click here for Frequently Asked Questions.

Contact Us – We’d love your feedback, please send us an email at contact@bustronome.com or visit our Contact Page.